Marie Jury, a talented Digital Training Manager, has developed several digital training courses for jewelry, watchmaking, spirits and perfume & cosmetics companies. Innovative and intuitive mobile learning solutions. Each project is unique, with its own specific characteristics. The first stage starts with a briefing, which provides us an overview of the scope of the project […]
Quite simply, Nourish the bond with our clients Our clients see us as much more than salespeople. Like them, we are, each one of us, individuals linked by our encounters and exchanges. With The Wind Rose, discover the value of cultivating this relationship, and learn how to do it with sincerity, kindness, and trust! […]
Now is the time for e-retail, so let’s dare to make distance selling into moments of a true presence, infused with elegance, refinement, and fluidity, keeping the focus on your client and their desires. How do you offer a unique virtual shopping experience? Like a “personal shopper”, personalise each of your appointments by following these […]
Today’s situation is unprecedented. The history and everyday life of Brands has been interrupted by the current health crisis. We are already witnessing everywhere the rise of a new kind of emotional marketing that emphasizes the values of “sustainability”. The time is now right to forge a more authentic connection to your clients and friends. […]
In Japanese, the word ‘crisis’ is 危機 pronounced ‘Kiki’. It is formed of two characters, the first signifies “danger” the second “opportunity”. Over the past few weeks, you, and the rest of humanity, have experienced the first significant changes that despite the best efforts of you and your teams have been subjected to live through. […]
The art of conversation, the key to a successful client experience. download the workbook: par Constance Calvet
“I don’t have time!” As everyone in the store knows, it’s hard to focus on a training module for more than 5 minutes. And for a good reason, there’s always so much going on. On the sales floor, training may be crucial, however it suffers from a constant lack of time. In the last few […]
How to make your own videos! Here are some basic filming tips that will help you create and edit your videos in the best possible conditions and avoid a few common mistakes. 1. PREPARATION PREPARING YOUR SPEECH The clearer your speech is to yourself, the clearer it will be to others. The better prepared you […]